More About Us
Engineer Aftercare is New and Different, so here is a little about us..
Why is Engineer Aftercare a great choice for Business?
Our job is not to simply sell Warranty products!
Our job is to help Retailers and Manufacturers sell more vehicles, and make the lives of workshop Managers and Owners much easier when the unthinkable happens!
Commitment to Action
We deliver on our promises. Customers or retail staff can speak to anyone in our organization—from the call handler to our Managing Director—Simply ask to enjoy responsive support and assistance.
Collaborative Problem Solving
We work closely with manufacturers and retail partner workshops to resolve customer issues promptly. Our hands-on approach helps maintain our 5-star service reputation.
Innovative Warranty Solutions
We develop new products on demand for Manufacturers & Retailers, like ‘Enhanced Habitation’, a Habitation warranty that allows Retailers to sell at distance and does away with Back-to-Base returns.
Includes access to over 592 NCC- AWS approved workshops—including 450 mobile experts—so that support is never far away.
Trusted & Transparent Service
As an NCC member, we partner exclusively with quality providers such as AWS, CaSSOA, Pegasus Finance, and leading UK retailers.
Our warranties are fully transparent, and our award-winning claims underwriter is just an App, phone call or website away—even when in Europe.
Your next steps as a business?
To get in touch or to register your details, call us on DD 01736 605352 - Mob 07927 212401 or email martyn@engineerinsuranceandaftercare.com
And, knowing the importance of Aftercare, we are always happy to arrange to call on you at your offices to outline and explain what we can do and how we work so differently.
Martyn Raybould MD
Why is Engineer Aftercare a great choice for Owners?
Our job is not to simply sell Warranty products to you the owner!
In a perfect world, you will be happy never to need us! But, that isn’t how life works, so when the unthinkable happens, that’s when you need the Peace of Mind of a quality warranty that does what it says it should do!
Commitment to support you
When we create a warranty on your vehicle, we send you a Contract and Cover Booklet by email.
This is what tells you everything you need to know about what is covered, how to make a claim and if you cant find our email just let us know! We will send another when you need it.
Problem Solving by Experts
With an Engineer Aftercare Warranty, you can choose any VAT registered garage or ‘Specialist’ workshop for Motor repairs.
And for Habitation issues, we exclusively work with the Approved Workshop Scheme, thats over 590 approved workshops around the UK and many near to your home.
Innovative Warranty Solutions
Buy a Warranty Aftercare for your Caravan, Campervan or Motorhome, we can even apply one to your Car if needed. And, when the life load is great, we can even give you 10 months interest free payments with EASYLIFE AFTERCARE
Trusted & Transparent Service
Our warranties are fully transparent, and our award-winning claims underwriter is just an App, phone call or website away—even when in Europe.
Your next steps to find out more or to buy?
Redefining Aftercare
Our MD Martyn Raybould spent many years in the automotive insurance sector, where he saw first-hand that arranging ‘Motor’ repairs was usually relatively straightforward.
‘Habitation’ claims, however, were sometimes a different story—often requiring customers to travel back to a manufacturer or retailer’s workshop, hugely inconvenient when as an Owner you may be hundreds of miles away or even abroad on holiday.
The issue upsets owners and restricts retailers from confidently selling at distance!
That’s why our products are designed to deliver real Peace of Mind for Owners and Retailers! Enabling repairs to be carried out anywhere they are needed—On a campsite, In a workshop, or On the customer’s driveway by a qualified AWS-Approved engineer.
And as part of our ongoing support for Retailers and Manufacturers, we continuously review and refine our products to meet the demands of an ever-evolving sector. In 2023, we launched ‘Enhanced Habitation’, a unique habitation-only warranty for New Caravans, Campers and motorhomes, as it runs in parallel with a manufacturer’s habitation warranty and aligns with the motor manufacturer warranty for seamless cover UK wide.