Privacy, Cookie & Data Protection Policy
Use of cookies on our sites
Information about the use of cookies on the Engineer Aftercare Ltd website.
About cookies
Cookies are small pieces of data that are downloaded to your computer or mobile device when you visit a website or application.
How Engineer Aftercare Ltd uses cookies
Engineer Aftercare Ltd offers a range of services to its members, their customers and other our users, and these use cookies in varying ways for example:
- Deliver services.
- Remember visitor information about you, so you don’t have to give it to us again.
- Basic visitor information to help us understand how you use our services, then we simply make them better.
- To deliver advertising in various forms
- Help us improve your experience
- To find out if our emails have been read and if you find them useful.
You can change your cookie setting at any time. Details on how to do this can be found easily online at engines such as Google, Bing and Firefox.
Types of cookies
First party cookies
These cookies are set by the website you’re visiting and only that website can read them.
Third party cookies
These cookies are set by someone other than this site you’re visiting. Some Engineer Aftercare web pages may also contain content from other sites like YouTube, other car sites or Flickr, which may set their own cookies. Also, if you share a link, the service you share it on (for example, Facebook) may set a cookie on your browser.
Third party cookies we use include: { !!!! re-word /either cookie first, third party or Engineer Aftercare site for consistency across bullets}
- Engineer Aftercare Ltd uses email services from Google to inform its members and contacts of relevant activities, events, services and products. The levels of response to these emails may be tracked, in order to improve their effectiveness.
Session cookies
These cookies only last as long as your online session and disappear from your computer or device when you close your browser.
Persistent cookies
These cookies stay on your computer or device after your browser has been closed and last for a time specified in the cookie. Engineer Aftercare Ltd may use persistent cookies when we need to know who you are for more than one browsing session. For example, we use them to remember your preferences for the next time you visit.
Performance cookies
These cookies let you use all the different parts of the website. Without them, services that you’ve asked for can’t be provided.
Functional cookies
These help us personalise your experience by remembering your preferences and settings.
Advertising cookies
Some Engineer Aftercare pages may use advertising cookies to show you specially targeted adverts. These cookies may also be able to track your browsing across different sites.
Using cookies for advertising
Engineer Aftercare Ltd may display advertising on its website and apps.
Using your data to personalise the adverts shown
In some instances, our digital advertising teams will use technology provided to collect data on users behaviour and their devices.
To tailor and deliver advertising, we may collect data from you, this data helps us to predict what might interest you and to show you adverts tailored to those interests. This is commonly known as Online Behavioural Advertising (OBA) or interest-based advertising. Not all of the advertising we show is tailored based on your data and your interests. We also tailor our adverts based on the content you are viewing, contextual advertising; for example, if you are reading an article then we might show you related ads.
Cross-device tracking
Your browsing activity may be tracked across different websites and different devices or apps. If you are not signed in to a web service, we may attempt to match your browsing activity on one device, such as your laptop, with your browsing activity on another device, such as your smartphone, so that we can improve the relevance of the advertising delivered to you.
How can I opt-out?
If at any time you do not want information about your browsing behaviour to be used for the purposes of delivering advertising to you on this website, you can “opt out” as described below. You can also opt-out with the links provided above. If you do choose to opt-out you will continue to see adverts possibly.
Change your browser settings
You can prevent your browsing from being tracked generally by adjusting your browser settings, browsing in ‘private mode’ or using browser add-ons.
You can find out how to do this by visiting the relevant support page for your browser, or by using the help function on your browser:
- Apple Safari
- Google Chrome
- Microsoft Internet Explorer & Microsoft Edge
- Mozilla Firefox
- Opera browser
Ad Choices tools for web browsers
You can opt-out from targeted advertising on this website and more generally across the internet using the opt-out tools of ad industry bodies, including:
- European Interactive Digital Advertising Alliance (EDAA)
- Digital Advertising Alliance (DAA)
- Network Advertising Initiative (NAI)
Ad choices for mobile applications
If you are accessing Engineer Aftercare Ltd services through the web browser on your mobile device, you should follow the instructions above.
However, mobile applications use different technologies to recognise your device.
To opt-out of your app usage data being used to target advertising within apps you should follow the instructions below.
- Apple iOS (Please visit the Apple support page for more information)
- Go to Settings > Privacy > Advertising
- Turn on Limit Ad Tracking
- Google Android (Please visit the Google support page for more information)
- Go to Settings
- Select Google in the Accounts section
- Select Ads in the Privacy section
- Tick Opt out of interest-based ads
- Microsoft Windows (Please visit the Microsoft support page for more information)
- Go to Settings
- Tap on Privacy
- Tap on Advertising ID, and turn off ‘Let apps use my advertising ID for experiences across apps’
Other tracking technologies
Some sites use things like web beacons, clear GIFs, page tags and web bugs to understand how people are using them and to target advertising to them. They usually take the form of a small, transparent image that is embedded in a web page or email. They work with cookies and capture data like your IP address, when you viewed the page or email, what device you were using and where you were.
Data Protection
DPA Principles
There are eight principles of good information handling outlined in the act that state that data must be:
Fairly and lawfully processed
Processed for limited purposes
Adequate, relevant and not excessive
Accurate
Not kept for longer than is necessary
Processed in line with your rights
Secure
Not transferred to other countries without adequate protection
Personal data is becoming increasingly valuable and the collectors and users of data have responsibilities under the act, such as asking a data subject’s permission to use the data.
Engineer Aftercare Ltd only keeps sufficient information to allow us to register your business, the key contact and contact details such as email, telephone or mobile number. These details are never shared with anyone outside of the company however, as a registered engineer/member it is important we network all members to each other and our Affinity Partners. Once signed up your business details will be displayed on the site and available to visitors to the site to see and access. Engineer Aftercare Ltd will never knowingly share your contact data with outside third parties not linked to that business, we will never sell or re-sell your data. By registering with Engineer Aftercare Ltd you agree to allow the platform to display your business and or contact details to other members and visitors to the site.
There are three groups referred to in the act:
Data Subjects
Data Users
Data Controller
Data Subjects
This is the term used to describe individuals about which data is held, ie everyone. Under the act, data subjects have certain rights which include:
To know if data is held about them on a computer system and be able to get a copy and description of that data
To know the purpose(s) for which the data is being processed and who is going to receive the data
To inspect such data and to have it changed if it is incorrect
To ask for compensation if the data held is inaccurate or if unauthorised people have been given access to it
To prevent the processing of data that is likely to cause damage or distress
To make sure that decisions made against them are not made only on the basis of automatic processing
To apply for one or all of these rights, a data subject is required to pay a single administration fee. Once this payment is processed the data subject can apply to the data protection commissioner to prevent the processing of data or to correct or even to delete it.
Data Users
A data user is defined as a person who makes use of personal information for a certain purpose. When carrying out their work, a data user must abide by the DPA, and make sure that the data used is:
Accurate and up-to-date
Relevant and not excessive in relation to the specified purpose
Held and used only for the specified purpose
Used only with the data subjects consent and processed in line with the rights of the data subject
Adequate for the specified purpose
Protected by adequate security, eg Passwords
Only shared with countries that have appropriate DPA legislation
An example of a user would be a college lecturer.
Data Controllers
A data controller is classified as the person or persons in an organisation who is in charge of the collection and use of personal data.
The act specifies that the data controller must do the following:
Correctly and accurately complete the registry for the Data Protection Commissioner
Apply to the Data Protection Commissioner for permission to keep the personal data
Specify what data needs to be kept, the purpose it will be used for and who will have access to it
The DPA allows data subjects to find out the information held about them, whether this is held electronically or on paper.
There are more details of our data relationship with both customers and registered engineers, which can be found on our Terms & Conditions page. Engineer Aftercare Ltd will never knowingly share your information, data or personal details with any third party ever.
For information or to reach out to us:
Contact: Martyn Raybould MD Ref: ICO ZA768758
Email: martyn@engineerinsuranceandaftercare.com